Integrating Your System

Compare integration features

Reservations

Enable your front of house staff to properly greet members.Book4TimeSevenroomsTripleSeatOpenTable

Add new members to System

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When a member changes update System

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Sync attributes and tags

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Two-Way CRM Sync (System to PV)

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Provide a convenient way for your members to make and manage their reservations.Book4TimeSevenroomsTripleSeatOpenTable

Check Availability via the Member Portal

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Book reservation via the Member Portal

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Cancel reservation via the Member Portal

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Sync new reservations and changes in real-time from system to Peoplevine

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Streamline operations with one check-in and one member experience.Book4TimeSevenroomsTripleSeatOpenTable

When they check-in via PV we update System they Arrived

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Capture additional data on reservation via PV

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Seamlessly integrate your reservations with Peoplevine.Book4TimeSevenroomsTripleSeatOpenTable

We will automatically configure the schedulers in Peoplevine so they ready for booking

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Access control

Ensure members automatically gain or lose access as their membership level changes.VizPinAssa AbloySalto

New Members in PV are Setup with Keycard

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When a member cancels, their keycard is deactivated

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Track your member's activity through your space.VizPinAssa AbloySalto

When a member checks-in (scans card) we log in PV

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Payment processors

Accept Credit Card PaymentsStripe v2GoCardless

Process Credit Card Payments

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Refund Credit Card Payments

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Void Credit Card Payments (Same Day Refund)

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Authorize Credit Card Payments (for F&B)

Tokenize Credit Card - Only Works with this Provider

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Ability to Sync Tokens from Provider to CRM Record

Members can update their payment details

Accept ACH/Direct Debit PaymentsStripe v2GoCardless

Process ACH/Direct Debit Payments

Refund ACH/Direct Debit Payments

General FeaturesStripe v2GoCardless

Supports United States

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Supports Europe

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Supports Middle East/Asia

Requires/Integrated with POS

Tokenized Payment Form

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3DS Support

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Property Management System

Ensure the necessary data can be transferred between systems for best in class hospitality.Opera Cloud via OHIP (Premise, Hosted)Opera OXI (Premise, Hosted)Mews

Sync New Members from PeopleVine to PMS

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Sync Member Changes from PeopleVine to PMS

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Sync Member Notes

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Sync Member Profile Attributes

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Sync Reservation Changes and Contacts from PMS

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Automatically setup room types and categories for Portal

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Guest ExperienceOpera Cloud via OHIP (Premise, Hosted)Opera OXI (Premise, Hosted)Mews

Hotel Guests can automatically become temporary members for club check-in

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Send Pre-Arrival and Post E-mails for each reservation

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Hotel Guests can book amenities via the Member/Guest App

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Provide a convenient place for your members to manage their bookings.Opera Cloud via OHIP (Premise, Hosted)Opera OXI (Premise, Hosted)Mews

Sync Reservations from PMS to PeopleVine

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Get Meta Data on Reservations (e.g. food or spa type)

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Data Capture Form and Route to Public Site (hotel booking site)

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Check Availability for Room in PeopleVine

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Book a Room from PeopleVine

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Cancel a Room Reservation in PeopleVine

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Allow your members the convenience to pay with their member card on file.Opera Cloud via OHIP (Premise, Hosted)Opera OXI (Premise, Hosted)Mews

Allow the PMS to close a payment to PeopleVine

Allow a person to pay via PMS from PeopleVine

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Point of Sale

Install MethodAlohaToastSquareMicros Simphony 18.2+, 19.1+, 19.2+ (Cloud or On Premise)SevenRoomsLightspeed

Cloud Setup

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Manual Install (requires installing files on server and terminals)

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Identify the member at the POS to track their spend and enable alternate payment methods.AlohaToastSquareMicros Simphony 18.2+, 19.1+, 19.2+ (Cloud or On Premise)SevenRoomsLightspeed

Member Lookup

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Member Lookup - Select from List

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Robust CRM Profile in POS (photo, history, preferences, notes)

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Basic CRM Profile in POS (name, basic data)

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Assign Member to Ticket

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View Member Discount

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Automatically Apply Member Discount

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Provide a convenient way to collect payment from your members.AlohaToastSquareMicros Simphony 18.2+, 19.1+, 19.2+ (Cloud or On Premise)SevenRoomsLightspeed

Pay with Card on File

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Pay with Gift Cards

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Pay with House Credits

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Pay with House Account (invoice)

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Pay at the POS Terminal (can close out at POS system)

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Pay via Member Portal + App

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Elevate the member experience and give additional perks that evolve the more members spend and do.AlohaToastSquareMicros Simphony 18.2+, 19.1+, 19.2+ (Cloud or On Premise)SevenRoomsLightspeed

Orders are Visible in PeopleVine

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Automated E-mail Follow-up

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Online F&B Ordering Sync with POS

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Robust CRM profile with history, spend and favorites

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Split checks with multiple members with split check feature

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Technical FeaturesAlohaToastSquareMicros Simphony 18.2+, 19.1+, 19.2+ (Cloud or On Premise)SevenRoomsLightspeed

Require to use as Payment Processor for Orders

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Use as Payment Processor for more than Orders

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Choose your own payment processor

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Gain more insight by syncing full members CRM profile to and from Peoplevine and your POS.AlohaToastSquareMicros Simphony 18.2+, 19.1+, 19.2+ (Cloud or On Premise)SevenRoomsLightspeed

Sync Past Orders to PeopleVine

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Sync Customers Payment Info, when present from POS to PeopleVine

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Sync Members from PeopleVine to POS

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Ensure you always have the latest version.AlohaToastSquareMicros Simphony 18.2+, 19.1+, 19.2+ (Cloud or On Premise)SevenRoomsLightspeed

Auto-Upgrade Interface

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Update the Software from the POS

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Supported Payment ProcessorAlohaToastSquareMicros Simphony 18.2+, 19.1+, 19.2+ (Cloud or On Premise)SevenRoomsLightspeed

Stripe v2

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GoCardless

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Toast

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Square

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