Integrating Your System
Compare integration features
Reservations
Enable your front of house staff to properly greet members. | Book4Time | Sevenrooms | TripleSeat | OpenTable |
---|---|---|---|---|
Add new members to System | x | x | x | |
When a member changes update System | x | x | x | x |
Sync attributes and tags | x | |||
Two-Way CRM Sync (System to PV) | x | x |
Provide a convenient way for your members to make and manage their reservations. | Book4Time | Sevenrooms | TripleSeat | OpenTable |
---|---|---|---|---|
Check Availability via the Member Portal | x | x | x | |
Book reservation via the Member Portal | x | x | x | |
Cancel reservation via the Member Portal | x | x | ||
Sync new reservations and changes in real-time from system to Peoplevine | x | x | x | x |
Streamline operations with one check-in and one member experience. | Book4Time | Sevenrooms | TripleSeat | OpenTable |
---|---|---|---|---|
When they check-in via PV we update System they Arrived | x | |||
Capture additional data on reservation via PV | x | x |
Seamlessly integrate your reservations with Peoplevine. | Book4Time | Sevenrooms | TripleSeat | OpenTable |
---|---|---|---|---|
We will automatically configure the schedulers in Peoplevine so they ready for booking | x | x | x |
Access control
Ensure members automatically gain or lose access as their membership level changes. | VizPin | Assa Abloy | Salto |
---|---|---|---|
New Members in PV are Setup with Keycard | x | x | x |
When a member cancels, their keycard is deactivated | x | x | x |
Track your member's activity through your space. | VizPin | Assa Abloy | Salto |
---|---|---|---|
When a member checks-in (scans card) we log in PV | x | x | x |
Payment processors
Accept Credit Card Payments | Stripe v2 | GoCardless |
---|---|---|
Process Credit Card Payments | x | |
Refund Credit Card Payments | x | |
Void Credit Card Payments (Same Day Refund) | x | |
Authorize Credit Card Payments (for F&B) | ||
Tokenize Credit Card - Only Works with this Provider | x | |
Ability to Sync Tokens from Provider to CRM Record | ||
Members can update their payment details |
Accept ACH/Direct Debit Payments | Stripe v2 | GoCardless |
---|---|---|
Process ACH/Direct Debit Payments | ||
Refund ACH/Direct Debit Payments |
General Features | Stripe v2 | GoCardless |
---|---|---|
Supports United States | x | |
Supports Europe | x | x |
Supports Middle East/Asia | ||
Requires/Integrated with POS | ||
Tokenized Payment Form | x | |
3DS Support | x |
Property Management System
Ensure the necessary data can be transferred between systems for best in class hospitality. | Opera Cloud via OHIP (Premise, Hosted) | Opera OXI (Premise, Hosted) | Mews |
---|---|---|---|
Sync New Members from PeopleVine to PMS | x | x | x |
Sync Member Changes from PeopleVine to PMS | x | x | x |
Sync Member Notes | x | x | |
Sync Member Profile Attributes | x | x | |
Sync Reservation Changes and Contacts from PMS | x | x | |
Automatically setup room types and categories for Portal | x | x |
Guest Experience | Opera Cloud via OHIP (Premise, Hosted) | Opera OXI (Premise, Hosted) | Mews |
---|---|---|---|
Hotel Guests can automatically become temporary members for club check-in | x | x | x |
Send Pre-Arrival and Post E-mails for each reservation | x | x | x |
Hotel Guests can book amenities via the Member/Guest App | x | x | x |
Provide a convenient place for your members to manage their bookings. | Opera Cloud via OHIP (Premise, Hosted) | Opera OXI (Premise, Hosted) | Mews |
---|---|---|---|
Sync Reservations from PMS to PeopleVine | x | x | x |
Get Meta Data on Reservations (e.g. food or spa type) | x | x | |
Data Capture Form and Route to Public Site (hotel booking site) | x | x | x |
Check Availability for Room in PeopleVine | x | x | |
Book a Room from PeopleVine | x | x | |
Cancel a Room Reservation in PeopleVine | x | x |
Allow your members the convenience to pay with their member card on file. | Opera Cloud via OHIP (Premise, Hosted) | Opera OXI (Premise, Hosted) | Mews |
---|---|---|---|
Allow the PMS to close a payment to PeopleVine | |||
Allow a person to pay via PMS from PeopleVine | x | x |
Point of Sale
Install Method | Aloha | Toast | Square | Micros Simphony 18.2+, 19.1+, 19.2+ (Cloud or On Premise) | SevenRooms | Lightspeed |
---|---|---|---|---|---|---|
Cloud Setup | x | x | x | x | ||
Manual Install (requires installing files on server and terminals) | x | x | x |
Identify the member at the POS to track their spend and enable alternate payment methods. | Aloha | Toast | Square | Micros Simphony 18.2+, 19.1+, 19.2+ (Cloud or On Premise) | SevenRooms | Lightspeed |
---|---|---|---|---|---|---|
Member Lookup | x | x | x | x | x | |
Member Lookup - Select from List | x | x | x | x | ||
Robust CRM Profile in POS (photo, history, preferences, notes) | x | x | ||||
Basic CRM Profile in POS (name, basic data) | x | x | ||||
Assign Member to Ticket | x | x | x | x | x | x |
View Member Discount | x | x | x | x | ||
Automatically Apply Member Discount | x | x | x | x |
Provide a convenient way to collect payment from your members. | Aloha | Toast | Square | Micros Simphony 18.2+, 19.1+, 19.2+ (Cloud or On Premise) | SevenRooms | Lightspeed |
---|---|---|---|---|---|---|
Pay with Card on File | x | x | x | x | x | |
Pay with Gift Cards | x | x | x | x | ||
Pay with House Credits | x | x | x | x | ||
Pay with House Account (invoice) | x | x | x | x | ||
Pay at the POS Terminal (can close out at POS system) | x | x | x | x | x | |
Pay via Member Portal + App | x | x |
Elevate the member experience and give additional perks that evolve the more members spend and do. | Aloha | Toast | Square | Micros Simphony 18.2+, 19.1+, 19.2+ (Cloud or On Premise) | SevenRooms | Lightspeed |
---|---|---|---|---|---|---|
Orders are Visible in PeopleVine | x | x | x | x | x | x |
Automated E-mail Follow-up | x | x | x | x | x | x |
Online F&B Ordering Sync with POS | x | |||||
Robust CRM profile with history, spend and favorites | x | x | x | x | x | x |
Split checks with multiple members with split check feature | x | x | x |
Technical Features | Aloha | Toast | Square | Micros Simphony 18.2+, 19.1+, 19.2+ (Cloud or On Premise) | SevenRooms | Lightspeed |
---|---|---|---|---|---|---|
Require to use as Payment Processor for Orders | x | |||||
Use as Payment Processor for more than Orders | x | |||||
Choose your own payment processor | x | x | x | x |
Gain more insight by syncing full members CRM profile to and from Peoplevine and your POS. | Aloha | Toast | Square | Micros Simphony 18.2+, 19.1+, 19.2+ (Cloud or On Premise) | SevenRooms | Lightspeed |
---|---|---|---|---|---|---|
Sync Past Orders to PeopleVine | x | |||||
Sync Customers Payment Info, when present from POS to PeopleVine | x | |||||
Sync Members from PeopleVine to POS | x |
Ensure you always have the latest version. | Aloha | Toast | Square | Micros Simphony 18.2+, 19.1+, 19.2+ (Cloud or On Premise) | SevenRooms | Lightspeed |
---|---|---|---|---|---|---|
Auto-Upgrade Interface | x | x | ||||
Update the Software from the POS | x |
Supported Payment Processor | Aloha | Toast | Square | Micros Simphony 18.2+, 19.1+, 19.2+ (Cloud or On Premise) | SevenRooms | Lightspeed |
---|---|---|---|---|---|---|
Stripe v2 | x | x | x | x | ||
GoCardless | x | x | x | |||
Toast | x | x | ||||
Square | x |
Last updated