Bookings (Dining + Spa)
Triple Seat, Book4Time
Peoplevine Bookings integrations streamline the processes for members in creating appointments and reservations for spas and restaurants.
Integrations enable members to view availability in real time, select a time that works for their schedule, confirm or cancel a booking, and pay their bill after the services are rendered with a saved payment method. This simplifies the process for members, which increases the likelihood of future engagement.
Standard Connections
We have standard and supported connections with the following Booking and Reservation systems:
Sevenrooms - Dining reservations
Book4Time - Spa appointments
Tripleseat - On-premise and off-premise events and catering management
TableCheck - Dining reservations
Sevenrooms
Our 2nd longest integration in the hospitality industry (behind Aloha), we have developed the optimal member and guest experience for booking and managing reservations directly through the member portal while being managed by Sevenrooms' robust staff UI.
| Area | Feature Description |
|---|---|
Member | Member's name, contact info, status and preferences are synced in real-time to Sevenrooms as members update their profiles and/or their status changes. |
Data | We get real-time updates on reservations and clients to keep their member portal updated with their latest bookings whether done in person, on the phone or in the member portal. |
Bookings | Check for real-time availability across multiple outlets within your venue, while enabling your member to confirm and/or cancel the booking in real-time. |
For more information about the Sevenrooms integration, see Connect Sevenrooms and Peoplvine.
Book4Time
Through our integration with Book4Time, you can enable online booking of spa appointments/treatments directly from the member app. Members can book and confirm times in real-time and sync their card on file for simple check-out, which enables your staff to recognize them as a member in Book4Time. When leveraging this integration, you may need to modify settings that can impact your website direct booking. If this is something you need, we can provide a guest booking solution.
The integration supports the following:
| Area | Feature Description |
|---|---|
Member | Member's name, contact info, status and preferences are synced in real-time to Book4Time as members update their profiles and/or their status changes. |
Data | We get batched updates on spa bookings to keep their member portal updated with their latest bookings whether done in person, on the phone or in the member portal. |
Bookings | Check for real-time availability across multiple services within your member portal, while enabling your member to confirm and/or cancel the booking in real-time. |
Payments | Pay with card on file or ACH on file, house credits or house account processed directly in the member platform. |
For more information about the Book4Time integration, see Connect Book4Time and Peoplevine.
Tripleseat
Tripleseat syncs members and their reservations to Peoplevine, providing a quick overview of spend, habits, and member details all in a convenient single location.
| Area | Feature Description |
|---|---|
Sync of Reservation | Ability to lookup member with profile photo and details. |
Sync of Profile | Ability to sync full order data including employee, location, discounts, etc. |
For more information about the TripleSeat integration, see Connect TripleSeat and Peoplevine.
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